Scenario_x000D_
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You’re the lead medical assistant at a busy internal medicine office. The office manager informs you she has received numerous patient complaints. Patients are confused with the medical education they’re receiving from the medical assistants, which is leading to extreme frustration. The office manager informs you that a majority of the complaints are coming from patients who speak English as a second language. You decide to conduct an in-service for medical assistants to address this issue._x000D_
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Procedure_x000D_
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Develop a handout for the in-service training. The handout should include tips on how to overcome language barriers when providing patient education. Use the template found at the end of this document to create your in-service handout. The template requires you to provide the following information:_x000D_
â—¾Header_x000D_
â—¾Introduction_x000D_
â—¾Five main topics on effective communication techniques for patients with language barriers_x000D_
â—¾An explanation of why each communication technique is beneficial and an example on how each technique will improve patient and staff communication_x000D_
â—¾Closing statement_x000D_
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TEMPLATE_x000D_
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Insert In-Service Title_x000D_
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Presenter:_x000D_
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Today’s Date_x000D_
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[Insert Introduction]_x000D_
â—¾Insert Main Topic_x000D_
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[Insert brief explanation and example for above topic.]_x000D_
â—¾Insert Main Topic_x000D_
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[Insert brief explanation and example for above topic.]_x000D_
â—¾Insert Main Topic_x000D_
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[Insert brief explanation and example for above topic.]_x000D_
â—¾Insert Main Topic_x000D_
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[Insert brief explanation and example for above topic.]_x000D_
â—¾Insert Main Topic_x000D_
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[Insert brief explanation and example for above topic.]_x000D_
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[Insert Closing Statement]_x000D_